Our policy wording documents outline the full coverage, limitations, terms and conditions that relate to our policies. It is important that you read and understand these documents when purchasing our policies.
You can view our policy wordings and key facts documents by clicking on the relevant links below. If you have purchased a policy please refer to your policy documents emailed or sent at time of purchase.You will need the free Adobe Acrobat Reader software installed to view PDF files. If you do not already have it installed, you can download it by clicking here. Please contact us if you have any questions.
Please read details regarding pre-existing medical conditions before purchasing cover.
First Class / Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout / Walkabout Plus Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Single Trip Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st August 2023. Please see below for documents relating to policies purchased before this date.
First Class / Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout / Walkabout Plus Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Single Trip Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st March 2023. Please see below for documents relating to policies purchased before this date.
First Class / Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout / Walkabout Plus Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Single Trip Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st Febuary 2023. Please see below for documents relating to policies purchased before this date.
First Class / Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout / Walkabout Plus Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Single Trip Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 23rd January 2022. Please see below for documents relating to policies purchased before this date
First Class / Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout / Walkabout Plus Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Single Trip Policy: Policy Wording Document Product Info Document
Gold / Silver / Bronze Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 15th July 2021. Please see below for documents relating to policies purchased before this date
First Class Policy: Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 8th July 2021. Please see below for documents relating to policies purchased before this date
First Class Policy: Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st February 2021. Please see below for documents relating to policies purchased before this date.
First Class Policy: Policy Wording Document Product Info Document
(25th September to 31st December 2020): Policy Wording Document Product Info Document
(1st June to 24th September 2020): Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
(1st June to 31st December 2020): Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
(25th September to 31st December 2020): Policy Wording Document Product Info Document
(1st June to 24th September 2020): Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
(1st June to 31st December 2020): Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
(25th September to 31st December 2020): Policy Wording Document Product Info Document
(1st June to 24th September 2020): Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
(1st June to 31st December 2020): Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
(1st June to 31st December 2020): Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
(1st June to 31st December 2020): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
(1st June to 31st December 2020): Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st June 2020. Please see below for documents relating to policies purchased before this date.
First Class Policy: Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased between the 12th Feburary 2020 and 13th March 2020. Please see below for documents relating to policies purchased before this date.
First Class Policy: Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 1st October 2019. Please see below for documents relating to policies purchased before this date.
First Class Policy: Policy Wording Document Product Info Document
Economy 500 Policy: Policy Wording Document Product Info Document
Walkabout Plus Policy: Policy Wording Document Product Info Document
Walkabout Policy: Policy Wording Document Product Info Document
Traveller Plus Policy: Policy Wording Document Product Info Document
Traveller Policy: Policy Wording Document Product Info Document
Gold Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Silver Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Bronze Single Trip & Annual Multi Trip Policy: Policy Wording Document Product Info Document
Emigration Insurance (Gold & Silver): Policy Wording Document Product Info Document (Gold)
Product Info Document (Silver)
Working Holiday Policy: Policy Wording Document Product Info Document
The above documents apply to policies purchased on or after the 8th February 2019. Please see below for documents relating to policies purchased before this date.
Please see the table below for all wordings and key facts documents for URV policies bought between 1st February 2018 and 7th February 2019.
Policy Wordings |
Product Info Document |
Key Facts Document |
|
First Class |
|||
Economy 500 |
|||
Longstay |
|||
Backpacker |
|||
Backpacker |
|||
Annual Multi-Trip (01/02/2018 to 05/08/2018) |
|||
Budget Annual Multi-Trip (01/02/2018 to 05/08/2018) |
|||
Emigration Insurance (Gold & Silver) |
|||
Working Holiday |
Please see the table below for all wordings and key facts documents for URV policies bought between 13th February 2017 and 31st January 2018.
Policy Wordings |
Key Facts Document |
|
First Class After 24/05/2017 |
||
First Class (13/2/2017 to 23/05/2017) |
||
Economy 500 After 24/05/2017 |
||
Economy 500 (13/2/2017 to 23/05/2017) |
||
Longstay |
||
Backpacker |
||
Annual Multi-Trip |
||
Budget Annual Multi-Trip |
||
Emigration Insurance (Gold & Silver) |
||
Working Holiday |
Please see the table below for all wordings and key facts documents for URV policies bought between 12th January 2016 and 12th February 2017.
Policy Wordings |
Key Facts Document |
|
First Class |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
||
Budget Annual Multi-Trip |
||
Emigration Insurance (Gold & Silver) (9/6/2016 to 12/2/2017) |
||
Emigration Insurance (Gold & Silver) (12/1/2016 to 8/6/2016) |
||
Working Holiday |
Please see the table below for all wordings and key facts documents for URV policies bought between 14th January 2015 and 11th January 2016.
Policy Wordings |
Key Facts Document |
|
First Class |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
||
Budget Annual Multi-Trip |
||
Emigration Insurance (Gold & Silver) |
||
Working Holiday (14/1/2015 to 5/12/2015) |
||
Working Holiday (6/12/2015 to 11/1/2016) |
Please see the table below for all wordings and key facts documents for URV policies bought between 1st April 2014 and 13th January 2015.
Policy Wordings |
Key Facts Document |
|
First Class |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
||
Budget Annual Multi-Trip |
||
Emigration Insurance (Gold & Silver) |
Please see the table below for all wordings and key facts documents for URV policies bought between 1st January 2013 and 31st March 2014.
Policy Wordings |
Key Facts Document |
|
First Class/Emigration |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
Please see the table below for all wordings and key facts documents for URV policies bought between 1st January 2012 and 31st December 2012.
Policy Wordings |
Key Facts Document |
|
First Class/Emigration |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
Please see the table below for all wordings and key facts documents for URV policies bought between 1st January 2011 and 31st December 2011.
Policy Wordings |
Key Facts Document |
|
First Class/Emigration |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |
Please see the table below for all wordings and key facts documents for URV policies bought before 1st January 2011.
Policy Wordings |
Key Facts Document |
|
First Class/Emigration |
||
Economy 500 |
||
Longstay |
||
Backpacker |
||
Medicare Extra |
||
Annual Multi-Trip |